Policies & Legal Statements

TERMS OF SERVICE

These Terms of Service (“Terms”) govern your use of https://www.nanporsecurity.com and transactions with NANPOR, Inc. dba NANPOR Security Academy & Services. By using the website, registering for a course, making a purchase, requesting services, or accepting a proposal or work order, you agree to these Terms. Separate written agreements, waivers, course rules, post orders, proposals, or work orders may also apply. If a separate signed agreement conflicts with these Terms, the signed agreement controls for that engagement.
1. Services
NANPOR provides or arranges services that may include:

Armed and unarmed security, standing posts, patrol, event security, executive protection, access control, and related security services.
Security-officer, Guard Card, exposed-firearm, baton, chemical-agent, first aid, CPR/AED, traffic-control, defensive tactics, CCW, firearms, and other training.
Live Scan and fingerprinting services.
Consulting, assessments, administrative support, referrals, and related services shown on the website or in written proposals.

Availability, eligibility, prerequisites, scheduling, staffing, pricing, locations, curriculum, range requirements, and service scope may change. Security services are governed by a written service agreement or work order defining staffing, rates, duties, duration, and operational limits.
2. Eligibility and Accurate Information
You agree to provide complete and accurate information and to update it when necessary. Certain courses and services require minimum age, identification, licenses, permits, background checks, eligibility, prior training, safety equipment, or other prerequisites. NANPOR may refuse or discontinue participation or service when requirements are not met or when conditions are unsafe, unlawful, disruptive, deceptive, or inconsistent with policy.
3. Training, Firearms, and Safety

Participants must follow all instructor, range, classroom, facility, and safety rules.
NANPOR may remove a participant for unsafe conduct, impairment, threats, harassment, unauthorized weapons or ammunition, failure to follow instructions, or conduct that endangers others.
Completion, qualification, certification, licensing, or permit approval is not guaranteed. Students must satisfy applicable attendance, testing, practical, live-fire, legal, agency, and eligibility requirements.
Government agencies, licensing bodies, issuing authorities, and certifying organizations make their own decisions and may change requirements.
Participation may require a separate release, assumption-of-risk agreement, medical disclosure, or facility waiver.

4. Security Services
Security services reduce risk but cannot prevent every crime, loss, injury, emergency, or unauthorized act. NANPOR does not act as an insurer or guarantor. The client remains responsible for property maintenance, lawful operations, emergency planning, access systems, lighting, alarms, cameras, and other safeguards unless expressly included in a signed agreement.
NANPOR personnel will perform only authorized and lawful duties within the agreed scope. The client must disclose known hazards, threats, access restrictions, workplace conditions, and material changes that could affect safety or staffing.
5. Bookings, Payments, Fees, and Taxes
Prices are shown in U.S. dollars unless stated otherwise. You authorize the applicable payment processor to charge the selected payment method for purchases, fees, deposits, taxes, or other amounts disclosed at checkout or in a written agreement. Government, DOJ, FBI, licensing, ammunition, range, processing, transaction, or third-party fees may be separate from NANPOR’s stated service price unless expressly included.
6. Cancellations, Rescheduling, Refunds, and No-Shows
Course, appointment, event, and service cancellations are subject to the cancellation and refund terms disclosed at booking, on the applicable product or service page, or in a written agreement. Deposits, third-party fees, government fees, background-check fees, Live Scan fees, ammunition, range fees, and work already performed may be nonrefundable. Failure to attend, arrive on time, bring required documents or equipment, or satisfy prerequisites may result in forfeiture or rescheduling fees.
NANPOR may reschedule, relocate, substitute an instructor, modify delivery, or cancel a course or service because of instructor availability, enrollment, safety, range conditions, government action, emergency, or circumstances beyond reasonable control. Where appropriate, NANPOR may offer transfer, credit, rescheduling, or refund of amounts paid directly to NANPOR for the affected service.
7. Website Use
You may use the website only for lawful purposes. You may not interfere with security, attempt unauthorized access, introduce malicious code, scrape or copy content at scale, impersonate another person, submit false information, misuse forms, infringe rights, or use website content to facilitate unlawful or unsafe activity.
8. Intellectual Property
The website, logos, graphics, photographs, videos, course materials, documents, text, and other content are owned by or licensed to NANPOR and are protected by applicable law. Except for personal, noncommercial use expressly permitted by NANPOR, content may not be copied, modified, published, sold, distributed, recorded, reproduced, or used to create competing materials without prior written permission.
9. Third-Party Services and Links
The website may use or link to Wix, payment processors, booking tools, Google services, government portals, ranges, certifying bodies, social-media platforms, and other third parties. NANPOR does not control third-party services and is not responsible for their availability, content, policies, decisions, or security.
10. Disclaimer of Warranties
To the fullest extent permitted by law, the website and general website content are provided “as is” and “as available.” NANPOR disclaims implied warranties relating to website use, including merchantability, fitness for a particular purpose, title, and noninfringement. This disclaimer does not limit obligations expressly stated in a signed agreement or rights that cannot lawfully be waived.
11. Limitation of Liability
To the fullest extent permitted by law, NANPOR will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from website use, third-party services, delayed communications, lost data, or inability to access the website. Any limitation applicable to paid services will be governed by the relevant signed agreement, waiver, and applicable law.
12. Indemnification
You agree to defend, indemnify, and hold harmless NANPOR and its owners, officers, employees, instructors, contractors, and agents from claims, damages, losses, liabilities, and expenses arising from your unlawful use of the website, material breach of these Terms, violation of another person’s rights, false information, or misuse of NANPOR content, except to the extent caused by NANPOR’s own negligence or willful misconduct where such limitation is prohibited by law.
13. Governing Law and Venue
These Terms are governed by California law, without regard to conflict-of-law principles. Unless a signed agreement provides otherwise, disputes relating to these Terms or the website will be brought in a court of competent jurisdiction in San Diego County, California. Nothing in these Terms prevents either party from seeking emergency injunctive relief or using a lawful small-claims process.
14. Changes and Severability
We may revise these Terms by posting an updated effective date. If any provision is held unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver.

PRIVACY POLICY

NANPOR, Inc. dba NANPOR Security Academy & Services (“NANPOR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, register for training, purchase services, request security services, schedule appointments, or otherwise interact with us.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Name, email address, telephone number, mailing address, and other contact information.
Course registration, appointment, scheduling, attendance, qualification, certification, and transaction information.
Information submitted through contact forms, quote requests, job applications, waivers, surveys, or customer-service communications.
Billing and payment-related information. Payments may be processed by Wix or other third-party payment providers; NANPOR generally does not receive or store full payment-card numbers.
Information reasonably necessary to provide Live Scan, fingerprinting, licensing, security, or training services. Such information may be subject to additional forms, notices, government requirements, and retention rules.
Any documents, photographs, credentials, identification, or other materials you choose or are required to provide.

We may also collect information automatically when you use the website, such as IP address, browser and device information, pages viewed, referring pages, approximate location derived from IP address, date and time of access, cookie identifiers, and website interaction data.

2. How We Use Information

Provide, schedule, administer, and improve training, security, Live Scan, fingerprinting, and related services.
Process registrations, bookings, purchases, payments, refunds, certificates, and customer requests.
Verify eligibility, credentials, prerequisites, attendance, and compliance where required.
Communicate about appointments, courses, services, account activity, policy changes, and customer support.
Respond to inquiries, prepare proposals, and manage client relationships.
Maintain safety, security, fraud prevention, recordkeeping, quality control, and legal compliance.
Analyze and improve our website, advertising, communications, and user experience.
Send marketing communications where permitted by law and consistent with your choices.

3. How We Share Information

We may share information only as reasonably necessary with:

Website, hosting, booking, e-commerce, payment, communications, analytics, cloud-storage, and technology providers, including services supplied through the Wix platform.
Government agencies, licensing bodies, law-enforcement agencies, Live Scan recipients, certifying organizations, ranges, instructors, subcontractors, and service partners when necessary to provide requested services or satisfy legal requirements.
Professional advisers, insurers, auditors, accountants, and attorneys.
A successor or potential successor in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business.
Other parties when you direct us to share information or provide consent.

We may disclose information when required by law, subpoena, court order, licensing authority, or government request; to protect rights, safety, property, or security; or to investigate suspected fraud, misuse, or unlawful activity.

4. Cookies and Analytics

Our website may use cookies, pixels, local storage, analytics, and similar technologies provided by Wix and other service providers. These technologies help operate the website, remember preferences, understand site traffic, measure performance, support security, and, where enabled, assist with advertising. Additional details appear in our Cookie Policy.

5. California Privacy Rights

California residents may have rights under applicable law to request access to, correction of, or deletion of certain personal information and to receive information about certain disclosures. Some rights and exceptions depend on the law’s applicability, the nature of the information, and NANPOR’s legal or operational obligations.

To submit a privacy request, contact info@nanporsecurity.com. We may need to verify your identity before completing a request. Authorized agents may be required to provide written authorization and identity verification. NANPOR will not unlawfully discriminate against you for exercising an applicable privacy right.

NANPOR does not knowingly sell personal information for money. Certain analytics or advertising technologies, if enabled, may be considered “sharing” under California law. Visitors may manage available cookie choices through the website’s cookie settings or browser controls.

6. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and training records, satisfy licensing, certification, insurance, tax, accounting, safety, and legal requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the information and purpose.

7. Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No website, network, transmission, or storage system can be guaranteed completely secure. You are responsible for using reasonable care when transmitting sensitive information and protecting any account credentials.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization. Training involving minors may require a parent or legal guardian’s consent and may be subject to separate policies and waivers.

9. Third-Party Websites and Services

Our website may link to third-party websites, calendars, payment processors, government portals, social-media platforms, or other services. Their privacy practices are governed by their own policies. NANPOR is not responsible for third-party privacy or security practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised effective date will be posted at the top of the policy. Continued use of the website after an update means the revised policy applies to future interactions, subject to applicable law.

NON-DISCRIMINATION POLICY

NANPOR Security Academy & Services is committed to lawful, professional, and respectful treatment in its services, training, employment practices, and public interactions.

1. Commitment

In accordance with applicable federal, state, and local law, NANPOR does not unlawfully discriminate on the basis of:

Race, color, ancestry, national origin, or citizenship status protected by law.
Religion or creed.
Sex, pregnancy, childbirth, or related medical conditions.
Gender, gender identity, or gender expression.
Sexual orientation.
Marital status.
Physical or mental disability, medical condition, or genetic information.
Military or veteran status.
Any other characteristic protected by applicable law.

2. Scope

This policy applies to customer interactions, training enrollment and delivery, security-service engagement, website use, public communications, and employment-related practices to the extent governed by applicable law.

3. Safety, Eligibility, and Lawful Service Decisions

This policy does not prevent NANPOR from applying lawful and consistently enforced requirements related to age, identification, licensing, permits, legal eligibility, background checks, physical participation, course prerequisites, safety, conduct, payment, staffing, risk, insurance, facility rules, or government requirements.

NANPOR may decline, suspend, or terminate services or participation based on legitimate, nondiscriminatory reasons, including unlawful requests, threats, harassment, unsafe conduct, impairment, failure to follow safety rules, misrepresentation, nonpayment, undisclosed risk, conflicts of interest, or conduct that violates a contract or policy.

4. Reasonable Accommodation

NANPOR will consider reasonable accommodation requests as required by law. Some training or security activities involve essential safety functions that cannot be eliminated. We will engage in an appropriate process to determine whether a reasonable accommodation or alternative method is available without creating an undue hardship or direct safety threat.

5. Reporting a Concern

Concerns about discrimination, harassment, retaliation, or unequal access may be reported to info@nanporsecurity.com or 760-439-6400. Please provide enough information for NANPOR to review the concern. Retaliation for making a good-faith report or participating in a review is prohibited where protected by law.

6. Review

NANPOR will review reported concerns promptly and fairly, maintain confidentiality to the extent reasonably possible, and take appropriate action based on the available information and applicable law.

INFORMATION SECURITY POLICY

NANPOR Security Academy & Services recognizes the importance of protecting information entrusted to us by clients, students, applicants, employees, website visitors, and business partners. This statement describes our general commitment; it is not a guarantee that every risk can be eliminated.

1. Security Principles

Collect and retain information reasonably related to legitimate business, training, security, licensing, and legal purposes.
Limit access to information based on role, need, and authorization.
Use reasonable safeguards appropriate to the sensitivity of the information and available technology.
Review and improve practices as systems, risks, operations, and legal requirements change.
Require personnel and service providers to handle information responsibly.

2. Administrative Safeguards

Policies, procedures, training, and confidentiality expectations.
Access authorization and periodic review.
Incident reporting and response processes.
Vendor and service-provider evaluation appropriate to the relationship.
Retention and secure disposal practices.

3. Technical Safeguards

Depending on the system and information, safeguards may include:

Secure hosting and communications provided by Wix and other service providers.
Encrypted transmission where supported and appropriate.
Passwords, multifactor authentication, access controls, and account-management practices.
Device protection, software updates, malware protection, backups, logging, or monitoring.
Separation of information and limited administrative privileges.

4. Physical Safeguards

Controlled access to offices, classrooms, records, equipment, and operational areas.
Secure storage and appropriate disposal of paper and electronic records.
Protection of devices, keys, credentials, identification documents, and sensitive materials.
Procedures for handling Live Scan, fingerprinting, licensing, training, and security records.

5. Third-Party Platforms

NANPOR relies on third-party platforms for website hosting, booking, payment processing, communications, cloud services, analytics, and business operations. We select providers based on operational needs and available safeguards, but no third-party system is risk-free. Third-party services are also governed by their own contracts and policies.

6. Security Incidents

If NANPOR becomes aware of a suspected information-security incident, we will evaluate the facts, take reasonable containment and remediation measures, coordinate with service providers or authorities where appropriate, and provide legally required notifications.

7. Individual Responsibilities

Use strong, unique passwords and protect account credentials.
Do not send highly sensitive information through ordinary email or website forms unless requested and appropriate.
Verify unexpected payment, credential, or document requests before responding.
Notify NANPOR promptly if you believe information or communications involving NANPOR have been misused.

8. No Absolute Guarantee

No security program, website, network, device, storage system, or transmission method is completely secure. NANPOR’s commitment is to use reasonable measures and respond responsibly, not to promise that unauthorized access or loss can never occur.

ACCESSIBILITY STATEMENT

NANPOR Security Academy & Services is committed to making information about our security, training, Live Scan, and related services accessible to people with disabilities and to providing a respectful, usable online experience.

1. Our Commitment

Improve the accessibility and usability of website content and functions.
Use clear structure, readable content, descriptive labels, keyboard-friendly operation, alternative text, and sufficient contrast where practical.
Consider the Web Content Accessibility Guidelines (WCAG) as a reference for ongoing improvements.
Provide reasonable assistance or an alternative method of accessing information when a barrier is reported.

2. Ongoing Effort

Accessibility is an ongoing process. Website content, third-party integrations, embedded calendars, booking tools, videos, forms, documents, and other features may change. We periodically review and improve the website, but some content may not meet every accessibility standard at all times.

3. Third-Party Content

The website may include third-party platforms, plug-ins, documents, maps, calendars, payment tools, social-media content, or external links that NANPOR does not control. We encourage third-party providers to offer accessible services, but their accessibility is governed by their own systems and policies.

4. Requesting Assistance

If you have difficulty accessing information, completing a booking, purchasing a course, using a form, or reviewing a document, contact us. Please identify the webpage, feature, document, or information needed and describe the barrier. We will make reasonable efforts to provide the information or service through an accessible alternative.

5. Feedback

We welcome accessibility feedback and will review reported issues in good faith. When contacting us, include your preferred contact method. Do not send sensitive medical information unless it is necessary for a specific accommodation request.

COOKIE POLICY

This Cookie Policy explains how NANPOR Security Academy & Services uses cookies and similar technologies on https://www.nanporsecurity.com. It should be read with our Privacy Policy.

1. What Cookies Are

Cookies are small data files stored on a browser or device when you visit a website. Similar technologies include pixels, tags, scripts, local storage, software-development kits, and device identifiers.

2. Types of Technologies We May Use

Essential cookies: Support website operation, security, fraud prevention, network management, shopping-cart functions, bookings, account sessions, and other services requested by the visitor.

Preference cookies: Remember choices such as language, display, location, accessibility, or other settings.

Analytics cookies: Help us understand visits, traffic sources, page use, errors, and performance so we can improve the website.

Advertising and marketing technologies: May help measure campaigns, limit repeated advertising, understand referrals, or deliver relevant communications where enabled and permitted.

3. Wix and Third-Party Providers

The website is built on Wix. Wix and connected providers may place technologies necessary to host, secure, operate, analyze, book, sell, and process payments through the website. We may also connect services such as Google Analytics, Google Calendar, social-media tools, payment providers, email or text platforms, and other integrations. The technologies actually used may change as website features are added or removed.

4. Your Choices

Use the website’s cookie banner or privacy settings, when available, to accept or reject nonessential categories.
Adjust browser settings to block, delete, or receive alerts about cookies.
Use device or platform controls for advertising identifiers and tracking preferences.
Use available opt-out tools offered by analytics or advertising providers.

Blocking certain cookies may affect website functions, bookings, checkout, forms, media, or saved preferences. Essential technologies may operate because they are necessary to provide the website and requested services.

5. California Choices

Some online advertising or analytics activities may be treated as “sharing” personal information for cross-context behavioral advertising under California law. Where legally required and technically available, visitors may use the cookie settings tool or submit a request to opt out. NANPOR does not knowingly sell personal information for money.

6. Do Not Track and Global Privacy Signals

Browser “Do Not Track” signals are not handled consistently across the industry. Where required by applicable law and supported by our website tools, we will process recognized opt-out preference signals, such as a valid Global Privacy Control signal, as required.

7. Policy Updates

We may update this Cookie Policy to reflect changes in technology, website features, providers, or law. The effective date at the top identifies the latest version.